By the end of the workshop, delegates will have an understanding of:
- The challenges of managing change in complex environments
- What helps/hinders the management of change
- What are the key processes and skills involved
- A process for managing change in a multi-agency environment
- Using a gap analysis in the process
- Identifying key stakeholders
- Using an effective influencing style with each one
- Creating change plans
- Handling negative/positive reactions to change
Trainer: Jeremy Francis
Cancellations due to unforeseen circumstances may occur at any time. Where dates are varied by PHAST, course participants may request a full refund if the new dates are not convenient. Please see our full cancellation policy.